ISO 9001 Systematic Review Outcome: 34 “Confirm”, 31 “Revise”

2020.12.16

According to ISO rules, each ISO standard shall undergo a systematic review 5 years after publication. Aim of the review is to have a broad consultation within users for determining whether the standard shall be confirmed (without changes), revised or withdrawn – whereby each participating national member body has right to 1 vote.

ISO 9001:2015 just undergone this process, with a very balanced outcome between “confirm” (34) and “revise” (31).

The decision within the 2 options will be met within 6 months, whereby a number of key activities that could influence the need for confirmation or revision/amendment of ISO 9001:2015 have not yet been completed, including:

  • ISO 9001 User Survey (closes 31st December 2020)
  • work on “Future concepts” (to which Didier Blanc participates) and on “Brand integrity” (both expected by March)
  • consultations with SMEs and Abs / CBs (expected in March)

Some received comments already strongly advocate for a substantial revision for “avoiding considerable risk to ISO 9001 credibility and future use”, with arguments such as:

  • transformations in the way organizations work, and the world in general, are accelerating through fast development of technology, political and social factors,
  • extensive work has been carried out in the Brand Integrity and Future Concepts groups, providing evidence that a major revision of ISO 9001 would be of benefit,
  • trust in the value of ISO 9001 is falling and there is a growing loss of market traction,
  • this reflects an increasing belief that ISO 9001 is no longer generically fit for purpose and does not give organizations and their customers the assurance that they are looking for.
  • the title of the standard does not reflect that ISO 9001 presents a means to develop and improve organizations,
  • ...

I am involved as international expert in the ISO 9001 drafting process since 2007 and will keep you posted on the next steps and orientations.

Dr Didier Blanc, EFCoCert President